Introduction:
Welcome to Cross House Farm Greenhouse Venue and Events. These terms and conditions outline the rules and regulations for the use of our venue and event services. By booking our services, you agree to comply with these terms.
Definitions:
- Client: The individual or entity booking the event.
- Service Provider: Cross House Farm Greenhouse Venue and Events, LLC.
- Event: The wedding, party, or other gathering booked by the Client.
Services Provided:
We offer a range of services including venue rental, event planning, catering, and decoration. Detailed descriptions of our packages and customizable options are available on our website.
Booking and Payment:
- Booking Process: Clients can book our services through our website or by contacting us directly.
- Deposits and Payments: A non-refundable deposit of 50% is required to secure the event date. The remaining balance is due 30-days before the event.
- Non-Refundable Deposits: The deposit is non-refundable and secures your event date.
Cancellation and Refund Policy:
Client Cancellation: If the Client cancels the event, the following fees apply:
- 50% of the total cost if canceled 60-90 days before the event.
- 75% of the total cost if canceled 30-59 days before the event.
- 100% of the total cost if canceled less than 30 days before the event
Service Provider Cancellation: If we must cancel the event due to unforeseen circumstances, a full refund will be provided.
Event Changes:
- Modifications: Clients can request changes to their event details up to 7 days before the event. Additional costs may apply for significant changes.
Liability and Insurance:
- Liability: Cross House Farm Greenhouse Venue and Events, LLC is not liable for any damages or losses during the event. Clients are responsible for their guests' conduct.
- Insurance: Clients must obtain event insurance and name Cross House Farm Greenhouse Venue and Events, LLC as an additional insured.
Force Majeure:
- Unforeseen Events: We are not liable for any failure to perform due to events beyond our control, such as natural disasters, pandemics, or other emergencies.
Conduct and Safety:
- Client Responsibilities: Clients must ensure their guests adhere to safety guidelines and behave appropriately.
- Prohibited Activities: The following activities are prohibited: open flames, fireworks, and any illegal activities.
Dispute Resolution:
- Governing Law: These terms are governed by the laws of FL, Lake County.
- Arbitration: Any disputes will be resolved through arbitration in FL, Lake County.
Miscellaneous:
- Amendments: We reserve the right to amend these terms at any time. Clients will be notified of any changes.
- Severability: If any part of these terms is found to be invalid, the remaining provisions will remain in effect.
Contact Information:
For any questions or concerns, please contact us at:
